Archive for April 2011

The Ethics of Emotional Intelligence

Poker Face…  My, My Emotionally Intelligent Poker Face?

A recent article on the Management Today website has raised the concern that emotional intelligence can be abused to manipulate others in the workplace in order to achieve self-serving goals. Drawing from the research report of Prof. Martin Kilduff and Dr Jochen Menges (Cambridge’s Judge Business School) and Prof. Dan Chiaburu (Mays Business School, Texas) the article warns that EI can be used to “manipulate, spin, intimidate and generally bend others” to one’s own agenda.

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Emotional Intelligence in Healthcare

Just how important are emotional/relational factors such as empathy, trust and respect when it comes to empirical clinical outcomes?

good bedside manner has received much anecdotal support in everyday conversation where we hear friends, colleagues and patients refer to a good bedside manner as essential to comprehensive and effective healthcare.

But does the research evidence corroborate these notions?

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A Powerful Map for Effective Coaching – The E-Scale Process

Effective Coaching

What is your definition of effective coaching?

Many coaches I have spoken to or read about have defined effective coaching by using words such as support, challenge, develop, change, facilitate, collaborate, inspire etc. Despite these overlaps in how coaches describe what they are aiming to do, there are a multitude of approaches, frameworks, techniques and ethical viewpoints that promise to make you an effective coach.

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