Emotional Literacy

Empathy In Leadership

“Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard… …the building of a personality beyond its normal limitations.

Peter F. Drucker

How do leaders build others’ personalities beyond their normal limitations? And equally important, how do leaders raise their own vision and performance beyond the limits of their own personality styles?

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Emotionally Intelligent Communication – Your Email Style

Emotionally Intelligent Emails

The 21st century is replete with new technologies that have changed the way we communicate.

On the train this morning I was typing an email to an American colleague on my mobile phone. We were corresponding to negotiate an appropriate time for a Skype call tomorrow. Most of us take this kind of technology for granted now, but just over a decade ago this kind of convenience was inconceivable. I’m still amazed that within minutes of switching on my laptop, I can communicate with a person in another continent at very little cost.

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Is someone really getting on your nerves at work?

Strategies for Managing Conflict In the Workplace

This article briefly explores Conscious Perception and Empathic State Development (adapted from David Taylor’s Naked Coach: Business Coaching Made Simple, 2007) as two related strategies for better managing conflict in the workplace. An emphasis is placed on how our points of view shape our patterns of interpretation and response.

Ultimately it is proposed that taking personal responsibility for the impact of our limited perspectives and behaviour, while developing alternative and empathic interpretations of others’ behaviour, is the key to better workplace relationships and becoming good at managing conflict in the workplace.

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Emotionally Intelligent Feedback

From The ‘F’ Word… to the ‘E’ Word

It has been shown that, along with a lack of skills and a lack of performance expectations, a lack of feedback is one of the biggest barriers to effective work performance (Lapid-Bogda, 2004).

This makes perfect sense doesn’t it?

To improve performance we all need an accurate reflection of our strengths (so that we can build on these) and our areas of needed improvement (so that we will know what to change).  If accurate and effective feedback is so important to individual and organizational success, why are so many employees and managers often unenthusiastic about the feedback process?

Surely if we can share information that will enhance performance and workplace relations we should relish the opportunity to give and receive feedback!

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What are you FOR?

Mission Statements

What is your opinion on company “mission statements” or written declarations of “organizational values and visions”?

Has your organization developed documents that define your “corporate goals and identity?”

Ideally these documents will shape and inform the everyday functioning of the teams and individuals that constructed them. But very often these documents make impressive, but irrelevant decor items for executive office walls.

Why is that?

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Reframing The Emotional Intelligence Definition

We previously took a close look at how the mind works just like a computer when it comes to accumulating mental programs.

Almost everyone incorporates this image into his or her emotional intelligence definition.

It’s a great way to look at the mind. It simplifies our concept of how the mind operates and allows us to develop a more experiential sense of our own emotional intelligence definition.

It’s easy to see how our belief systems and behaviours work just like computer programs. Through past decisions, we form ideas and beliefs and those beliefs continue to run until we make a determined decision to stop them.

As such, we see a lot of solutions out there for dealing with programs that we don’t want. What’s their solution? Reprogram yourself.

The problem is… that doesn’t work.

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The Secret Ingredient to Emotional Literacy

One of our objectives here is to present you with some discriminating questions about emotional literacy so you can come up with your own answers.

We’ve also pointed out that, while there’s so much material and many courses that offer to teach emotional literacy, the vast majority of that material doesn’t fully take you to the end result you’re looking for.

Yet through all of that, we’ve hinted that the programmes offered by Powerful Organisations teaches emotional literacy at a level beyond anything you’ve ever seen before.

Here’s why the courses at Powerful Organisations work while others you’ve tried fall short…

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Unlock the Hidden Secret Of Developing Emotional Intelligence

When it comes to actually seeing benefits in your personal and professional life through developing emotional intelligence, there’s a hidden obstacle that prevents all of those tools and techniques from paying off in the long run. This obstacle is the subconscious mind.

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Emotional Literacy The First Step To Emotional Intelligence

Emotional literacy is the ability to put emotions in to words. It is fair to say once you have put what you are feeling in to words you have identified this feeling now you can make an action upon it.

The context that emotional literacy is often referred to is that of children at school but it is by no means an issue of the classroom, it will affect everyone especially in the workplace, at home and throughout life. If you can empathize with a person identify what they Read the rest of this entry »

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