Posts Tagged ‘Emotion’

The Ethics of Emotional Intelligence

Poker Face…  My, My Emotionally Intelligent Poker Face?

A recent article on the Management Today website has raised the concern that emotional intelligence can be abused to manipulate others in the workplace in order to achieve self-serving goals. Drawing from the research report of Prof. Martin Kilduff and Dr Jochen Menges (Cambridge’s Judge Business School) and Prof. Dan Chiaburu (Mays Business School, Texas) the article warns that EI can be used to “manipulate, spin, intimidate and generally bend others” to one’s own agenda.

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Emotionally Intelligent Feedback

From The ‘F’ Word… to the ‘E’ Word

It has been shown that, along with a lack of skills and a lack of performance expectations, a lack of feedback is one of the biggest barriers to effective work performance (Lapid-Bogda, 2004).

This makes perfect sense doesn’t it?

To improve performance we all need an accurate reflection of our strengths (so that we can build on these) and our areas of needed improvement (so that we will know what to change).  If accurate and effective feedback is so important to individual and organizational success, why are so many employees and managers often unenthusiastic about the feedback process?

Surely if we can share information that will enhance performance and workplace relations we should relish the opportunity to give and receive feedback!

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The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT)

There are various different tools and tests in the market for emotional intelligence assessment and development, and MSCEIT is one of those.  MSCEIT is an acronym and stands for the “Mayer-Salovey-Caruso Emotional Intelligence Test”.  This test stemmed from research first carried out in 1990 by Mayer & Salovey, and it was refined and developed over the ensuing years.

Some emotional intelligence tests focus on self-awareness and perceptions, or on identifying behaviour preferences.  The MSCEIT is a test which aims to focus on assessing emotional ability.

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