Posts Tagged ‘Personality Style’

Emotionally Intelligent Communication – Your Email Style

Emotionally Intelligent Emails

The 21st century is replete with new technologies that have changed the way we communicate.

On the train this morning I was typing an email to an American colleague on my mobile phone. We were corresponding to negotiate an appropriate time for a Skype call tomorrow. Most of us take this kind of technology for granted now, but just over a decade ago this kind of convenience was inconceivable. I’m still amazed that within minutes of switching on my laptop, I can communicate with a person in another continent at very little cost.

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Emotionally Intelligent Feedback

From The ‘F’ Word… to the ‘E’ Word

It has been shown that, along with a lack of skills and a lack of performance expectations, a lack of feedback is one of the biggest barriers to effective work performance (Lapid-Bogda, 2004).

This makes perfect sense doesn’t it?

To improve performance we all need an accurate reflection of our strengths (so that we can build on these) and our areas of needed improvement (so that we will know what to change).  If accurate and effective feedback is so important to individual and organizational success, why are so many employees and managers often unenthusiastic about the feedback process?

Surely if we can share information that will enhance performance and workplace relations we should relish the opportunity to give and receive feedback!

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