Emotional Intelligence in Healthcare

• The “input” of the healthcare service is people (patients who are ill)
• The “process” of the healthcare service is people (staff providing services and care)
• The “output” of the healthcare service is people (healthy and healing patients)

Therefore to improve your output or results you have to improve your process i.e. develop and support your people who are providing services and care.

Emotional Intelligence has been proven by countless research studies to improve productivity and workplace performance in a wide range of service sectors including healthcare. High quality services, including healthcare, are delivered by people through high quality relationships.

EI is the only system specifically geared towards developing these relationships that drive effectiveness. Developing emotional intelligence is essential to relationship building and people skills, which in turn produces better outcomes and hence improved effectiveness in your staff, department and organisation.

Let us prove to you the effectivess of EI. We will give you a full EI profile and 90 minute coaching session worth £375. If you would like more information about how to develop Emotional Intelligence in healthcare please contact Damien Deighan at:

damien@emotionalintelligence.tv or (0)1212 893288

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